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FREE Shipping for Orders $100+ & FREE Returns

FREE Shipping for Orders $100+ & FREE Returns

FREE Shipping for Orders $100+ & FREE Returns

FREE Shipping for Orders $100+ & FREE Returns

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Shipping taxes and discount codes are calculated at checkout. *By deselecting Route Package Protection, Academix Apparel
is not liable for items lost, damaged, or stolen in transit.*
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Shipping, taxes, and discount codes are calculated at checkout

FAQ's

1. How long does it take to receive my order?

We strive to process and ship orders as quickly as possible. Once your order is placed, it will typically be processed within 1-2 business days. Shipping times vary depending on your location and the shipping method selected at checkout. Standard shipping usually takes 3-7 business days, while expedited shipping can take 1-3 business days.

 

2. Can I track my order?

Yes, you can track your order. Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to track the progress of your shipment.

 

3. What is your return policy?

We have a 30-day return policy. If you are not completely satisfied with your purchase, you can return the item within 30 days of receiving it for a refund. Please make sure the item is in its original condition, unworn or unused, with tags and in its original packaging. Customized items cannot be returned.

 

4. How do I initiate a return?

To initiate a return, please go to Returns Portal or login to your account with your order number. 

 

5. What if my item is damaged or defective?

If you receive a damaged or defective item, please contact us immediately at info@academixapparel.com. We will work with you to resolve the issue and provide a replacement or refund if necessary.

 

6. Can I exchange an item?

Please access the Returns Portal which will offer you an exchange option.

 

7. How can I contact customer support?

You can contact our customer support team by emailing us at info@academixapparel.com. Our customer support hours are Monday to Friday, 9am to 5pm PST.

 

8. Can I cancel or modify my order?

We strive to process orders quickly, so if you need to cancel or modify your order, please contact us as soon as possible at info@academixapparel.com. We will do our best to accommodate your request, but once an order has been shipped, it cannot be cancelled or modified.